94% of HK organizations use AI tools despite training and policy gaps: survey


More than 90 percent of Hong Kong companies, schools and NGOs have incorporated artificial intelligence (AI) into their workflow, according to a survey.

From right: Wilson Wong, CEO of Hong Kong Internet Registration Corporation Limited (HKIRC); Daniel Cheung, Acting Commissioner for Digital Policy; Lam Cheuk-ho, chief inspector of the Cyber ​​Security and Technology Crime Bureau of the Hong Kong Police Force; and Edmond Lai, chief digital officer of the Hong Kong Productivity Council, at a press conference on June 2, 2026. Photo: GovHK.
From right: Wilson Wong, CEO of Hong Kong Internet Registration Corporation Limited (HKIRC); Daniel Cheung, Acting Commissioner for Digital Policy; Lam Cheuk-ho, chief inspector of the Cyber ​​Security and Technology Crime Bureau of the Hong Kong Police Force; and Edmond Lai, chief digital officer of the Hong Kong Productivity Council, at a press conference on June 2, 2026. Photo: GovHK.

According to a survey of 800 organizations conducted by the Hong Kong Internet Registration Corporation Limited (HKIRC), 94 percent said they had used AI tools.

Among them, 63 percent had not created an internal AI policy for employees, while 68 percent had not conducted any AI training, the survey found.

HKIRC CEO Wilson Wong said on Tuesday that employees in almost half of the organizations surveyed had used unauthorized AI tools.

“While the penetration rate of AI in the workplace is extremely high, most organizations still face security risks related to governance, tooling and training,” Wong was quoted as saying in one. STATEMENT issued by the government’s Digital Policy Office (DPO).

He was speaking at a joint press conference on cyber security, along with representatives from the DPO, the Hong Kong Police Force’s Cyber ​​Security and Technological Crime Bureau and the Hong Kong Computer Emergency Response Team (HKCERT) Coordination Centre.

Security risks

Wong mentioned one earlier survey by HKCERT, which found that about 35 percent of businesses using AI admitted to feeding company information into AI tools.

ChatGPT OpenAI Artificial Intelligence
ChatGPT app. File photo: Focal Photo, via Flickr

Some employees used open-source AI tools to process meeting minutes, for example, which could lead to errors or data leaks, he added.

Wong said the HKIRC, which oversees domain names in Hong Kong, will launch the Safe AI@Work Enablement Campaign to provide training and assistance in formulating AI policies, as well as suggestions for appropriate AI tools and regulations on information that should not be processed by AI.

The campaign “will help organizations close governance gaps through training, AI strategy and policy formulation tools and advisory services,” the statement said.

Edmond Lai, chief digital officer of the Hong Kong Productivity Council, HKCERT’s parent organization, said HKCERT will strive to strengthen public education and talent cultivation in AI and cyber security through publicity campaigns, such as AI-generated tram ads and videos.

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